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A free consultation for colours is advised , this is so we can book the correct amount of time and give you the best correct price
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To save disappointment Please book an appointment over the phone or online as our walk in service may not always be available.
You are welcome to phone on the day to see if we have any spaces left for that day.
All skin test need to be redone every 6 months, if you have not had your hair coloured or coloured your hair using a different brand
within the last 6 months we will need to re do this for you.
we will apply A small patch of colour behind your ear for 48 hours. Please call to arrange your test.
Goldwell has stated that we must re-do your skin test if you have used a different colour brand in between your last visit with us.
This will need to be done before your next colour service.
We DO NOT colour anyone under the age of 16 to keep in with Goldwell manufactory guidelines
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we are not liable for the loss or damaged items. Please wear appropriate clothing for your hair appointment ,
as hair colour may stein and cause damage to your clothing .
we do our best to avoid this with capes and gowns but this still can happen
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20% off OAP days (over 65) discounts days are being accepted on Mondays Tuesday & Wednesdays at Waterlooville and
Tuesdays, Wednesdays & Thursdays at Lee On The Solent .
This offer is not available between 1/12/2024 - 4/01/2025, Discount is not in conjunction with any other offer or discounts
discount is on cut & blow-drys , wet cuts ,restyles and gents hair cuts only
we do accept Card payments , cash payments are preferred
May we ask you to consider our stylist time, we do require 24 hours’ notice prior to your appointment if you wish to cancel,
this will avoid 20% late cancellation fee. If you need to cancel, please give us a call Please don’t text, email or put a message on social media
If you are late to your appointment you may be asked to reschedule to a later time to avoid a delay in the day.
If you have a no show appointment we are unable to rebook an appointment without the 100% no show fee being paid or full payment
at the time of booking
Deposits are non-refundable and will be taken at the time of your colour booking
-Deposits are lost if no show appointment occurs
There is no exceptions with this policy as we have to consider our stylist time
our next annual price increase will come in to affect on 1/03/2024
Any GHD or Goldwell products purchased are non refundable and will be down to the managers digression on exchanging
We offer a loyalty reward scheme in the salon 1 point per £
Points add up to discounts that you can choose to spend on retail or treatments .
please note that these offers can be changed at anytime without notice
we hope you enjoy earning rewards with us
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We look forward to seeing you at your appointment
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last updated 2/07/2024
Our terms and conditions apply to both salons
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All discounts and promotions are not in conjunction with any other offer